The 2014 Service Design Jam

During the first weekend of March 2014, people interested in service design and customer experience will team up at locations all over the globe to learn new ideas, discover more about how they work and whom they best work with, sharpen their skills, and have a great time. 

Service Design Jam teams will have less than 48 hours to prototype completely new services inspired by a theme announced on Friday night. At the end of the weekend, the service prototypes will be shared with the world on

This isn't a conference or an un-conference. It's not a workshop or a seminar. It's not networking drinks or a barcamp. This is a practical event bringing people with all kinds of passions and backgrounds together, to create new solutions to a common challenge using the tools of service design.

Why join? 

  • learn more about a design-based approach to problems, and about sustainability.
  • pick up loads of new ideas and work practices.
  • meet interesting people with all levels of experience.
  • have your work and ideas will be reviewed by your peers, and presented to the world, where they can be seen by potential customers or employers.
  • design something that may become a real business.

More about the Jam here

Whenever you're ready, you can register on eventbrite

About the Service Design Network:

The Service Design Network was initiated in 2004 by a group of ambitious and enthusiastic believers in the value of service design. In 2008, it was set up as a non-profit organization acting as a forum for practitioners and academics, to advance the nascent field of Service Design. 

The SF chapter has been recently formed in Fall of 2013, to advance the conversation in San Francisco. Register as a chapter member to get information about upcoming events and workshops. 


About the Host:

At Cooper we are passionate about bringing transformative designs and ideas to the marketplace that positively impact people’s lives. Since 1992, Cooper has partnered with clients to design everything from medical devices to consumer products to sophisticated business tools. Our specialty has always been bringing clarity to complex situations.

Ten years ago, we decided to expand our impact by teaching and mentoring clients and design professionals. Drawing from our 20 years of experience, we offer custom training for companies and public classes in interaction design, visual interface design, design leadership, and our intensive UX Boot Camp